Love this place! Bayley loves going, she knows Felix's name when I say 'we are going to see Felix and get a bath". Her tail wags. He does a phenomenal job, the Owner Tim and the staff are very helpful, friendly and accommodating. I book a few appointments in advance so we are assured of an appointment since they book up quickly. Never once has Bayley been scratched or had any cuts in all the years we've been there, unlike a few I've had on my other dogs with other places. I give five stars!